Mix and match users, so you pay for only what you need.

Pick your plan to get started. You can add users or change plans after you sign up.

30 Day guarantee badge

All plans include a 30-day money back guarantee* andvolume discounts are available!

Live Receptionist – Plans start at $90/mo

With Live Receptionist, your business can now have its very own live answering service, adding versatility, flexibility, and availability to your company no matter the size. Learn more.

IP Phone Connection – $4.99/mo per device

Phone.com works with many types of phones- IP desk phones, analog phones, mobile phones, tablets, or any Mac or PC with the Communicator softphone. IP Phone connectivity is included for Plus and Pro users. Hardware is not included. Shop phones.

International Dialing

Get the best rates on international calling. From London to Sydney and everywhere in-between, Phone.com’s international rates are the lowest around. Learn More

NOTE - There is a US $0.05 cents surcharge for calls from Canada to US toll-free numbers.

Global Numbers Starting at $4.99/mo*

Give your international customers a local number to dial, forwarded directly to your Phone.com account. All you'll pay is a standard U.S. local rate. Learn More

*Premium rate countries available at $14.99/mo.

Call Recording – $7.99/mo

Record calls from your Phone.com account or by specific phone numbers. Recorded calls are stored in your account and can be reviewed and managed online. Included for Pro users. Learn more.

Phone Numbers – $4.99/mo per device

Local, toll-free, international, and custom phone numbers. Find just the right number for your business or transfer an existing number to Phone.com. Volume Pricing

High volume user? Add minutes to your basic user account to avoid overage charges or switch to a Plus or Pro plan that includes unlimited minutes. Minute bundles are shared across all your Phone.com users. Additional Minute Pricing

Accordion Content
Live Receptionist – Plans start at $90/mo

With Live Receptionist, your business can now have its very own live answering service, adding versatility, flexibility, and availability to your company no matter the size. Learn more.

IP Phone Connection – $4.99/mo per device

Phone.com works with many types of phones- IP desk phones, analog phones, mobile phones, tablets, or any Mac or PC with the Communicator softphone. IP Phone connectivity is included for Plus and Pro users. Hardware is not included. Shop phones.

International Dialing

Get the best rates on international calling. From London to Sydney and everywhere in-between, Phone.com’s international rates are the lowest around. Learn More

NOTE – There is a US $0.05 cents surcharge for calls from Canada to US toll-free numbers.

Global Numbers Starting at $4.99/mo*

Give your international customers a local number to dial, forwarded directly to your Phone.com account. All you’ll pay is a standard U.S. local rate. Learn More

*Premium rate countries available at $14.99/mo.

Call Recording – $7.99/mo

Record calls from your Phone.com account or by specific phone numbers. Recorded calls are stored in your account and can be reviewed and managed online. Included for Pro users. Learn more.

Phone Numbers – $4.99/mo per device

Local, toll-free, <a href="#" data-toggle="popover" data-html="true" data-container="body" data-placement="auto" data-trigger="hover click" data-content='

Global Numbers – $4.99/mo

Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Ireland, Latvia, Lithuania, Luxembourg, Mexico, Netherlands, Norway, Poland, Portugal, Romania, Slovakia (Slovak Republic), Slovenia, South Africa, Spain, Sweden, United Kingdom

Premium Global Numbers – $14.99/mo

Argentina, Bahrain, Brazil, Chile, Colombia, Cyprus, Dominican Republic, El Salvador, Georgia, Hong Kong, Israel, Japan, Malaysia, Malta, New Zealand, Panama, Peru, Philippines, Puerto Rico, Singapore, South Korea, Turkey

NOTE: Some global numbers have service restrictions, such as not supporting fax.

‘> international, and custom phone numbers. Find just the right number for your business or transfer an existing number to Phone.com. <a href="#" data-toggle="popover" data-html="true" data-container="body" data-placement="auto" data-trigger="hover click" data-content='
Numbers Monthly Price
1st Number Included
2+ $4.99
10+ $4.49
50+ $2.99
100+ $1.99
‘> Volume Pricing

High volume user? Add minutes to your basic user account to avoid overage charges or switch to a Plus or Pro plan that includes unlimited minutes. Minute bundles are shared across all your Phone.com users. <a href="#" data-toggle="popover" data-html="true" data-container="body" data-placement="auto" data-trigger="hover click" data-content='

Minutes Monthly Price
500 $18.50
1,000 $35.00
2,500 $80.00
5,000 $155.00
10,000 $300.00
25,000 $725.00
‘> Additional Minute Pricing

All Plans Include:

SMS Text Messaging

Send and receive text and image messages using your business phone number.

Voicemail to Email

Get email notifications with an audio attachment every time you get a voicemail message.

Video Meetings

Phone.com customers can enjoy first-class audio, video, and web conferencing.

Call Routing

Create your own customized rules to route incoming calls to their desired location.

Detailed Plan Comparison

Basic Plus Pro
Account
Phone numbers 1 Per Account 1 Per User 1 Per User
Calling minutes* 500 Minutes Unlimited Unlimited
Send and receive SMS
24 x 7 support
Video
Video conferencing 10 Participants 25 Participants 100 Participants
Video Recording
Security codes & meeting lock
HIPAA compliant video
HiFi video transcription
Breakout Rooms
Voice features
Call analytics
Call recording $8/mo $8/mo
IP desk phone compatible
Application Integration
Voicemail transcription

Frequently Asked Questions

A user is anyone who can make or receive business calls using Phone.com. In most organizations, each employee who makes or receives calls will be a user. Good news! Adding more users might reduce your per-user rate.

Phone.com allows you to pick the right plan for each user, so you pay for only what you need. For example, if you are the business owner, you might want to be a Pro user to take advantage of features like call recording and video meeting transcription. However, the basic user option might be sufficient for people who work in the field and take fewer calls. 

Yes! The more users you have, the more you save.

Users Base Plus Pro
1 – 4 14.99 21.99 31.99
5 – 9 12.99 19.99 27.99
10 – 24 10.99 17.99 25.99
25+ 9.99 16.99 23.99
  user/month user/month user/month

Pay annually and save 15%.

Yes. Once you have set up your account, you can add, change, or remove users.

Each basic user in your account will add 500 minutes to be used by any basic user in your account for inbound or outbound calling. For example, if you have 3 basic users in your account, 1,500 minutes will be available for use by any of those users. This applies only to basic users. All plus and pro users will have unlimited minutes.

Calling Minutes

 

Basic users who use more than 500 minutes of inbound or outbound calling in one month will be charged $0.039 per minute for each additional minute. 

 

Text (SMS & MMS) Segments

 

The limit for a single SMS message is 160 characters; however, most modern phones and networks segment and rebuild messages up to 1600 characters.   

 

Phone.com text messages are billed per segment. Users of the basic plan will incur a $0.0075 fee for each text segment that exceeds 1000 and a $0.020 fee for each excess picture segment.

Like others in the industry, Phone.com must bill customers under the laws and regulations set in place by tax authorities and regulatory agencies, including federal, state, and local regulators. These jurisdictions and agencies assess taxes, fees, and surcharges for telecommunications-related services and programs that solution providers, including Phone.com, are obligated to collect from customers and remit to these agencies. There are also some surcharges that telephone-related services providers are permitted, but not required to pass through to customers.

Taxes and fees that impact the telecommunications industry are frequently adjusted, based on your location, and subject to change without notice. If new or different taxes, surcharges, or fees are imposed on Phone.com, we will include those adjustments in applicable billings.

Detailed information is available on the Federal Communications Commission (FCC) website.

You have a choice in pricing options with Phone.com. Depending on your business needs, you can choose between our month-to-month or annual payment options. Save by paying annually, or reserve the flexibility to cancel at any time by selecting month-to-month payments.

Phone.com’s solution allows you to send and receive text and image messages using your business phone number. The US wireless carriers have implemented registration requirements, limitations and fees for outbound text messages to their customers. Customers that wish to use Phone.com for text messaging will need to register and accept these additional fees.  Learn more.  Phone.com’s service is intended for conversational text messaging.  Bulk or high volume SMS is available at an additional cost.

Ready to enjoy the ultimate communications solution for small and growing businesses?

Ready to enjoy the ultimate communications solution for small and growing businesses?

*Important Details and Disclaimers

Applicable federal and state taxes and fees will be added to your monthly invoice.

Pooled and unlimited plans include calls to the United States and many area codes in Canada.  Click here for international rates.

 

All plans are subject to fair use restrictions on voice, text, and video. For more information refer to the Terms of Service. Business SMS is limited to Person-to-Person SMS, only. Application-to-Person SMS is available at an additional cost.

 

Minutes in excess of the Basic plan limits will incur overage fees. Each user of the basic plan receives a total of 500 minutes for inbound or outbound calling, which can be pooled across users in the same account.

 

The 30-day money-back guarantee applies to user fees only. Premium phone numbers and hardware are excluded. For Basic plan users, the 30-day money-back guarantee includes up to 500 minutes per user. Usage above those limits will be billed at standard rates.

 

In order to protect against international dialing fraud, international calling must be enabled for your account by our support team. In some cases, a $200 deposit may be required before international dialing is enabled.

 

The US wireless carriers have implemented registration requirements and fees for outbound text messages to their customers. Customers that wish to use Phone.com for text messaging will need to register and accept these additional fees.   Learn more.

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