Common Phone Etiquette Mistakes Customer Service Representatives Make

Woman makes a phone call

  We’ve all called into a business seeking help or guidance, being greeted with the same generic script and tone of voice at the other

Read More »
Small business phone system.

Upgrading your business’s phone system may seem like an unnecessary expense. After all, the current system still works, you might argue. While it’s true, you might

Read More »
Advice for Remote Work

Is Your Business Prepared for a Remote Workforce? Today’s workforce looks vastly different from that of just a decade ago. More companies are not only

Read More »
Business man on a mobile phone.

  In today’s corporate world, small businesses are constantly looking for new avenues to gain a competitive edge. One of the best ways to go

Read More »
Business woman on a mobile phone.

As your business grows, the need for a virtual phone system increases. Phone systems are a huge leap above your cell phone communication, email, and

Read More »
Mobile phone concept

  Small businesses take a lot of calls each day. How many? They get approximately 400 million per day. Historically, growing small businesses turned to PBX or private

Read More »
Cloud phone system.

There is no communication quite like a phone call. So much can be communicated through tone of voice that is missed in text and emails.

Read More »
Business man on a mobile phone.

Phone numbers, as we know them are changing. Traditionally, phone numbers were tied to a specific phone, device, or home. That is no longer the

Read More »
Checklist graphic

Did you know that consumers prefer a personal relationship with small business owners? Well, recent reports indicate that 60% of customers communicate with small entrepreneurs

Read More »
Florist using a mobile phone.

Your business clients expect the best from you; being able to reach you is essential. Your business phone system should fulfill the needs of your

Read More »
Young woman looks at mobile phone.

There are several reasons why it is important to have a business phone number. After all, society today is very interconnected with online-oriented communication. And

Read More »
Young business woman with mobile phone.

  Are you a busy small business owner trying to streamline your business?  The Internet has changed business as we know it. Each day we

Read More »
Young man working from home on a mobile phone.

  Every business has a different set of needs based on its structure and customer geographics. Although some businesses remain local, business is becoming more

Read More »
Lawyers using call recording VOIP

There are many reasons for wanting to record a call. Whether you’re a lawyer, therapist, realtor, notary, call center, utility company, bank, etc.—there are many

Read More »
customer dialing custom vanity number

How many times have you needed customer support and couldn’t for the life of you find a company number? Or are you just frustrated and

Read More »
Small business/startup meeting in progress

There was a time when if you heard the word “meeting” you pictured a bunch of people sitting around listening while one or two people

Read More »
HIPAA compliant laptop

Here at Phone.com we’re not only proud to deliver top notch business class phone service to a diverse group of small businesses, we’re also able to legally

Read More »
Woman makes a phone call

  We’ve all called into a business seeking help or guidance, being greeted with the same generic script and tone of voice at the other

Read More »
Small business phone system.

Upgrading your business’s phone system may seem like an unnecessary expense. After all, the current system still works, you might argue. While it’s true, you might

Read More »
Advice for Remote Work

Is Your Business Prepared for a Remote Workforce? Today’s workforce looks vastly different from that of just a decade ago. More companies are not only

Read More »
Business man on a mobile phone.

  In today’s corporate world, small businesses are constantly looking for new avenues to gain a competitive edge. One of the best ways to go

Read More »
Business woman on a mobile phone.

As your business grows, the need for a virtual phone system increases. Phone systems are a huge leap above your cell phone communication, email, and

Read More »
Mobile phone concept

  Small businesses take a lot of calls each day. How many? They get approximately 400 million per day. Historically, growing small businesses turned to PBX or private

Read More »
Cloud phone system.

There is no communication quite like a phone call. So much can be communicated through tone of voice that is missed in text and emails.

Read More »
Business man on a mobile phone.

Phone numbers, as we know them are changing. Traditionally, phone numbers were tied to a specific phone, device, or home. That is no longer the

Read More »
Checklist graphic

Did you know that consumers prefer a personal relationship with small business owners? Well, recent reports indicate that 60% of customers communicate with small entrepreneurs

Read More »
Florist using a mobile phone.

Your business clients expect the best from you; being able to reach you is essential. Your business phone system should fulfill the needs of your

Read More »
Young woman looks at mobile phone.

There are several reasons why it is important to have a business phone number. After all, society today is very interconnected with online-oriented communication. And

Read More »
Young business woman with mobile phone.

  Are you a busy small business owner trying to streamline your business?  The Internet has changed business as we know it. Each day we

Read More »
Young man working from home on a mobile phone.

  Every business has a different set of needs based on its structure and customer geographics. Although some businesses remain local, business is becoming more

Read More »
Lawyers using call recording VOIP

There are many reasons for wanting to record a call. Whether you’re a lawyer, therapist, realtor, notary, call center, utility company, bank, etc.—there are many

Read More »
customer dialing custom vanity number

How many times have you needed customer support and couldn’t for the life of you find a company number? Or are you just frustrated and

Read More »
Small business/startup meeting in progress

There was a time when if you heard the word “meeting” you pictured a bunch of people sitting around listening while one or two people

Read More »
HIPAA compliant laptop

Here at Phone.com we’re not only proud to deliver top notch business class phone service to a diverse group of small businesses, we’re also able to legally

Read More »